Home / Return Policy

Change of mind returns

If you are not 100% satisfied with the product purchased directly from PLUSMINUS, our return policy allows you return the item/s back to us for a refund for the price paid, or exchange for an item of the same value provided the following terms are met:

  • You return the item within 60 days of the original shipment date
  • You provide the original order ID and email address
  • The item is still in original condition, meaning it is undamaged and in complete original packaging

If these conditions are met, PLUSMINUS will arrange an exchange or refund for the price paid for the product. The customer is responsible for and must prepay all shipping charges, and shall assume all risk of loss or damage to the product while in transit. 

PLUSMINUS reserves the right to not offer an exchange or refund if the above-mentioned terms are not met.

2-year limited hardware warranty

In the rare case that the products we carry are not performing as expected, we offer a 2-year limited hardware warranty. For more information regarding this warranty, please refer to the booklet included with your product.